Maintenance Management

Your Equipment History Lives inSpreadsheets and Memory

Maintenance teams lose hours tracking down service records, chasing overdue tasks, and figuring out what was done last time. Sandhed puts every work order, service record, and maintenance schedule on your 3D floor plan where you can see it.

The Problem

Where Things Break Down

When a machine needs attention, the first question is always the same: what happened last time? But the service records are in a binder, the parts list is in an email, and the last technician who worked on it is on a different shift. Scheduled maintenance runs on calendar dates that ignore actual equipment condition. Reactive work orders get called in over radio with no record of what was tried. The result is duplicated effort, missed tasks, and no clear picture of where your maintenance budget actually goes.

Service history is scattered across systems

Maintenance logs live in binders, CMMS exports, emails, and tribal knowledge. When a technician needs the last service date or parts used on a machine, they spend 20-30 minutes tracking it down instead of fixing the problem.

20-30 minutes lost per incident searching for records

Overdue maintenance goes unnoticed

Calendar-based schedules work until someone forgets to update the spreadsheet. Without automatic overdue tracking, tasks slip by days or weeks before anyone notices, turning a simple service into a potential breakdown.

38% of scheduled maintenance tasks completed late in average facilities

Reactive and scheduled work are disconnected

Emergency repairs happen on one channel (radio calls, sticky notes) while scheduled maintenance runs on another (spreadsheets, calendar reminders). Nobody sees the full picture, so the same equipment gets neglected or double-serviced.

No single view of all maintenance activity per asset

Our Approach

What Sandhed Does Differently

Sandhed's service management module ties every maintenance activity to a physical location on your 3D floor plan. Service plans define checklists, required parts, and trigger intervals. Schedules assign those plans to specific machines and doors with due dates and technician assignments. When an alert fires, it can create a work order with the equipment location, sensor data, and maintenance history already attached. Overdue services show up as floating badges above the affected equipment in the 3D view, and the service dashboard tracks compliance rates, costs, and open work orders across your facility.

Service Plans with Checklists

Define reusable maintenance templates with step-by-step checklists, required parts lists, and time or usage-based triggers. Attach SOPs, safety data sheets, and reference documents directly to plans and checklist items. Assign plans to individual machines or doors, or bulk-apply them across equipment types. Pre-built templates for common scenarios are included out of the box.

Work Order Kanban Board

Reactive work orders flow through a visual pipeline: submitted, triaged, assigned, in progress, completed. Each card shows priority, equipment location, and assignment status. Alerts can automatically create work orders.

3D Floor Plan Badges

Overdue service schedules and open work orders display as floating badges above the affected equipment on your 3D floor plan. Walk through the facility digitally and see exactly which machines need attention.

Compliance Tracking and Cost Breakdown

Track on-time completion rates across your facility. See labor, parts, and external service costs broken down by plan, asset, or month. Know exactly where your maintenance budget goes.

Quick Assessment

How Exposed Is Your Facility?

Maintenance Management Assessment

Answer 5 questions to get a personalized score and recommendations.

How do you currently track equipment maintenance history?
What percentage of your scheduled maintenance tasks are completed on time?
How do reactive work orders get reported and tracked?

Industry Applications

Built for Your Industry

Maintenance Management for Manufacturing

Track service plans, work orders, and maintenance history for CNC machines, presses, and assembly stations directly on your 3D production floor.

Manufacturing

Maintenance Management for Food & Beverage

Track CIP equipment service, pasteurizer maintenance, and packaging line upkeep with checklists that include food safety compliance steps.

Food & Beverage

Maintenance Management for Automotive

Coordinate assembly line maintenance across stations with work orders linked to takt time data. Track service history for welding robots, conveyors, and quality gate equipment.

Automotive

Maintenance Management for Pharmaceutical

Track GMP-compliant maintenance with digital checklists, audit trails, and document attachments for cleanroom equipment, HVAC systems, and process machinery.

Pharmaceutical

Expected Outcomes

Results You Can Measure

0%

Faster task completion

Reduction in average maintenance task time

0%

On-time completion rate

Scheduled maintenance completed before due date

0%

Less time finding records

Reduction in time spent locating service history

0 hrs

Setup time

From floor plan to active maintenance tracking

Based on platform capabilities and industry benchmarks. Results vary by facility.

FAQ

Common Questions

Scheduled maintenance uses service plans with checklists and three trigger types: fixed intervals (every N days), calendar recurrence (weekly, monthly, quarterly), or usage-based thresholds (trigger after X runtime hours). When a plan is due, the assigned technician gets notified and completes a checklist with parts tracking and attached reference documents. Reactive maintenance uses work orders, which can be created manually or automatically when an alert fires. Both types show up on the same dashboard and the same 3D floor plan, so your team sees everything in one place.

Related Solutions

Unplanned Downtime Prevention

Most manufacturers discover downtime after it costs them. Sandhed gives you the visibility to catch equipment issues before they shut down production.

View Solution

Work Order Management

A broken machine gets reported verbally. A work order gets scribbled on paper. No one knows who is handling it or when it will be done. Sandhed gives every work order a location, an owner, and a timeline.

View Solution

Compliance & Audit Trails

Most facilities piece together audit documentation from spreadsheets, paper logs, and disconnected systems. Sandhed records every action, threshold breach, and maintenance event automatically, so your compliance evidence is ready before anyone asks for it.

View Solution

Related Resources

Answer

How to Reduce Equipment Downtime: 8 Strategies Ranked by Impact

Reducing equipment downtime starts with knowing where you're losing time, not with buying technology. The eight strategies below are ranked by how much downtime they typically eliminate in the first year. The top three are organizational fixes that cost almost nothing. The rest require incremental investment but build on each other.

Read answer
Answer

Why Does My Production Line Keep Stopping?

Most unplanned stops come from a short list of causes that compound each other. Sensor blind spots, delayed maintenance response, equipment running past rated cycles, power quality events, raw material drift, PLC faults, and shift-change errors account for the majority of lost production time. Fixing them requires data correlation, not more dashboards.

Read answer
Answer

How to Get Real-Time Machine Data Without a 6-Month Integration Project

Traditional machine data integration projects take 4-6 months because they try to connect every system to every other system. The faster approach is read-only data collection through edge gateways that translate machine protocols into a common format without modifying the machine controllers. You can go from zero to first data point in days, not months.

Read answer

See Your Maintenance Data on a Floor Plan

We will model your actual facility and show you how Sandhed tracks service plans, work orders, and equipment history in 3D. No generic demo.